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RP Minerals, Sincere Science

Customer care

Every complaint is logged, investigated to root cause, and closed only once the corrective action has been verified. Give us the batch number if you have it, as it is what lets us trace the material back through the plant.

Where the material was delivered
As written on the bag
Optional
Quantity affected, dates, and what you observed

Complaints are reviewed by the customer care team before they enter the register, so you may not see an immediate ticket number.